DC Attorney General Issues Consumer Alert on Solar Sales — How to Choose the Right Solar Company in DC

Learn how to avoid predatory solar sales in DC. Discover tips for choosing a trustworthy solar company and why over 2,000 DMV homeowners trust us.

DC Attorney General Issues Consumer Alert on Solar Sales — How to Choose the Right Solar Company in DC

Learn how to avoid predatory solar sales in DC. Discover tips for choosing a trustworthy solar company and why over 2,000 DMV homeowners trust us.

Recently, the Office of the Attorney General (OAG) for the District of Columbia released an important Public Service Announcement (PSA) warning residents about predatory sales practices in the solar industry. With federal solar tax credits set to phase out in December 2025, many new companies have entered the market, and unfortunately, some are using misleading or high-pressure tactics to target homeowners.

As one of the largest and most trusted independent solar consultancies in the DMV, we believe it’s our responsibility to educate homeowners about what this alert means, how to protect yourself, and what to look for in a trustworthy solar partner.

What the Attorney General’s Alert Says

According to the OAG, some solar sales representatives are using deceptive methods to sign up homeowners. These include:

  • Exaggerating savings — promising unrealistically high reductions in utility bills. Always try to understand how promised savings will work. For example, savings are only real if you produce more solar energy than you use, which can reduce or even eliminate your Pepco bill (except for the interconnection fee, which is constant on your electric bill).

  • Hiding costs and fees — failing to clearly explain loan terms, monthly payments, or long-term financial obligations. A trustworthy solar consultant will dedicate their attention to ensuring that you fully understand all terms and will answer every question.

  • High-pressure tactics — using “limited time offers” or pushing homeowners to sign contracts without giving them time to review. This is a severe red flag. While free solar programs are phasing out, be wary of “today only” offers, which are pressure tactics. You should always have time to think and should feel free to schedule a second conversation with your consultant to address additional questions.

  • Risk of foreclosure — in some financing arrangements, if payments are missed, homeowners could face severe consequences, including liens on their property. This should never be the case with reputable solar companies and agreements.

  • Targeting vulnerable residents — seniors, non-English speakers, and families in lower-income neighborhoods are often most at risk. Reputable companies work to assist and communicate with all decision-makers and can provide consultations in a homeowner’s native language. If you need help, reach out to us — we have Spanish-speaking professionals ready to assist.
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How to Choose the Right Solar Company

If you’re considering solar for your home, here are some practical steps to make sure you’re working with a legitimate and client-focused solar company:

  1. Check Credentials and Certifications
    Look for a company that is licensed, bonded, and insured. Industry recognitions such as BBB accreditation, CBE certification, and Solar for All participation signal credibility and compliance with high standards.

  2. Read Real Reviews
    Search for verified reviews and testimonials on independent platforms like Google Reviews or the BBB. Reputable solar companies will have a long track record and dozens of satisfied homeowners willing to share their experiences.

  3. Ask for Full Transparency
     A trustworthy solar consultant should explain:
    • Total system cost
    • Loan or lease terms (if applicable)
    • Expected savings over time
    • What happens if you move or fall behind on payments
    • Warranty coverage and service guarantees

  4. Avoid High-Pressure Sales
    No homeowner should ever feel pressured to sign immediately. A reliable solar partner encourages questions, allows time for review, and supports you in making a well-informed decision.

  5. Prioritize Local Expertise
    Companies with deep roots in the DMV community are more accountable. They’re here for the long term — not just chasing a quick sale before moving on.

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Why Thousands of Homeowners Have Trusted Sustainable You

At Sustainable You, we’ve helped over 2,000 homeowners across the DMV make the switch to solar safely, confidently, and with maximum value. Unlike many sales-driven companies, we are an independent solar consultancy — which means our loyalty is to you, not to any single solar installer.

Here’s what sets us apart:

  • Independence & Transparency: We help you compare multiple options so you get the system and financing structure that truly fit your needs.
  • Trusted Reputation: As one of the largest independent solar consultancies in the region, we’ve built our name on integrity and results.
  • Certifications & Recognition: Our CBE, BBB accreditation, and Solar for All partnership highlight our commitment to ethical practices.
  • Local Commitment: We live and work here, and we’re invested in helping DMV families lower their bills while contributing to a cleaner environment. We were also pioneers in bringing free solar to our neighborhoods (outside of the Solar for All program) to ensure more people benefit from solar offerings in DC.‍

Final Thoughts

Solar energy is one of the smartest investments homeowners can make — but only when it’s done with the right partner. The OAG’s warning is a timely reminder to stay vigilant, ask the right questions, and choose a solar company in DC you can trust.

If you or someone you know is considering solar and has concerns, we’re here to help. Our team is always available to answer questions, review offers, or provide a second opinion — no pressure, just guidance.

Reach out to us today and discover why thousands of DMV homeowners trust Sustainable You to guide them safely into solar.

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